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Enrollment and Student Academic Information Bulletin

Connecting to the IU Computing Network

University Information Technology Services (UITS), IU’s central IT organization, is dedicated to helping you succeed academically by providing an extensive and varied computing environment and nationally recognized computing support. UITS offers:

  • New to IT@IU (newtoit.iu.edu ), a guide to getting started with technology at IU
  • Online resources through OneStart (onestart.iu.edu ), the gateway to many university services
  • Computing accounts for using e-mail, printing, file storage, and web hosting
  • No-cost and discounted software including Microsoft Office, Adobe Creative Suite, Symantec AntiVirus, and Thomson Reuters EndNote at iuware.iu.edu
  • Stream software on any device with IUanyWare (iuanyware.iu.edu ), and save your files to the cloud with Box at IU (box.iu.edu ).
  • Almost 100 technology centers with Windows, Mac, and Unix/Linux workstations
  • High-speed Ethernet connections in every campus residence hall
  • IU Secure, a wireless network that covers virtually the entire campus
  • No-cost workshops, 24-hour help desks, online support, and publications
  • IT news and updates via the Web (itnews.iu.edu ), e-mail, podcasts, social media, and RSS feeds

To use UITS resources, you’ll need a Network ID, which you should have received when you first enrolled.

Connecting from Student & Residential Technology Centers

You have access to over 2,000 workstations in dozens of Student Technology Centers (STCs) and Residential Technology Centers (RTCs). There you can check e-mail, use OneStart, surf the Web, use popular software, and print using your printing allotment. Many STCs and RTCs also have consultants to assist you.

Note: Don’t forget to log out of STC and RTC workstations when you are done using them. Failing to do so is a serious security risk to both you and the university.

Connecting from Your Campus Residence

UITS provides you with a high-speed Ethernet computer connection in your campus residence, as well as wireless network access via IU Secure. To automatically configure your computer for network connection, visit getconnected.iu.edu and follow the on-screen directions.

Connecting Using Wireless (Wi-Fi)

With your laptop and wireless network card, you can connect to the IU Secure wireless network across campus. For help connecting and configuring your computer, visit getconnected.iu.edu .

Linux computers and game consoles need to be registered manually.  To register, contact UITS Support Center via phone at (812) 855-6789, e-mail (ithelp@iu.edu), or chat support (ithelplive.iu.edu ).

To register your wireless Pocket PC and/or Windows Mobile devices online, visit kb.iu.edu/data/aoth.html . If you need to register manually, contact the UITS Support Center via phone at (812) 855-6789, e-mail (ithelp@iu.edu), and chat support (ithelplive.iu.edu ).

Connecting from Off Campus

If you live off campus, see if your apartment complex offers Ethernet connections or contact a local broadband (cable or DSL) service provider. You may need to authenticate using VPN to access some university services through such a provider. To learn how, visit kb.iu.edu/data/aygt.html .

Student E-mail

Indiana University has partnered with Microsoft and Google to offer you two options for e-mail and other online communication services: Imail (powered by Microsoft) and Umail (powered by Google). You can select one or both of these options, while choosing one as your official e-mail account. If you don’t already have an Imail or Umail account, see kb.iu.edu/data/avtf.html .

Need Help?

If you have questions about your Network ID or services offered by UITS, stop by one of the UITS Support Center walk-in locations in the Herman B Wells Library Information Commons and the Indiana Memorial Union. For additional information about walk-in locations, times, and services, see kb.iu.edu/data/allx.html . You can also contact the UITS Support Center by calling (812) 855-6789, e-mailing ithelp@iu.edu, or visiting ithelplive.iu.edu .