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Enrollment and Student Academic Information Bulletin

Connecting to the IU Computing Network

University Information Technology Services (UITS), IU’s central IT organization, is dedicated to helping you succeed academically by providing an extensive and varied computing environment and nationally recognized computing support. UITS offers:

  • Getting Started (uits.iu.edu/studentguide), a guide for students to getting started with technology at IU
  • Online resources through One.IU, the gateway to many university services
  • Computing accounts for using email, printing, file storage, and more
  • No-cost and discounted software including Microsoft Office, Adobe Creative Cloud, security and privacy tools, and EndNote at iuware.iu.edu
  • Stream software on any device with IUanyWare (iuanyware.iu.edu), and save your files to the cloud with Box at IU (box.iu.edu).
  • Almost 100 technology centers with Windows, Mac, and Unix/Linux workstations
  • High-speed Ethernet connections in every campus residence hall
  • IU Secure, a wireless network that covers virtually the entire campus
  • No-cost workshops, 24-hour help desks, online support, and publications
  • IT news and updates via the web (itnews.iu.edu), email (The Monitor), and social media

To use UITS resources, you’ll need an IU Network ID, which you should have received when you first enrolled.

Connecting from Student & Residential Technology Centers

You have access to over 2,000 workstations in dozens of Student Technology Centers (STCs) and Residential Technology Centers (RTCs). There you can check email, use One.IU, surf the web, use popular software, and print using your printing allotment. Many STCs and RTCs also have consultants to assist you.

Note: Don’t forget to log out of STC and RTC workstations when you are done using them. Failing to do so is a serious security risk to both you and the university.

Connecting from Your Campus Residence

UITS provides you with a high-speed Ethernet computer connection in your campus residence, as well as wireless network access via IU Secure.

Connecting Using Wireless (Wi-Fi)

With your laptop and wireless network card, you can connect to the IU Secure wireless network across campus. .

Linux computers and game consoles need to be registered manually.  To register, contact UITS Support Center via phone at (812) 855-6789, e-mail (ithelp@iu.edu), or chat support (ithelplive.iu.edu).

UITS must manually register certain computers and networked devices, such as internet-capable televisions and gaming devices without a built-in browser. To register, contact UITS Support Center via phone at (812) 855-6789, email (ithelp@iu.edu), or chat support (ithelplive.iu.edu).

Connecting from Off Campus

If you live off campus, see if your apartment complex offers Ethernet connections or contact a local broadband (cable or DSL) service provider. You may need to authenticate using VPN to access some university services through such a provider. To learn how, visit https://kb.iu.edu/d/aygt.

Student Email

Indiana University has partnered with Google to offer Umail to provide email and other online communications services for IU students. If you don’t already have a Umail account, see https://kb.iu.edu/d/avth.

Need Help?

If you have questions about your IU Network ID or services offered by UITS, stop by one of the UITS Support Center walk-in locations in the Herman B Wells Library Information Commons and the Indiana Memorial Union. For additional information about walk-in locations, times, and services, see https://kb.iu.edu/d/abxl. You can also contact the UITS Support Center by calling (812) 855-6789, emailing ithelp@iu.edu, or visiting ithelplive.iu.edu.